Important Coronavirus Update
Visiting Our Clinics During the Coronavirus Crisis
For the health and safety of our patients and staff and in cooperation with national recommendations to reduce the spread of the Coronavirus:
- Effective March 31, we have consolidated our Twin Cities operations and are seeing patients for emergent conditions only at our Edina, Robbinsdale, Fridley and Woodbury locations only. To schedule an appointment at our Edina and Robbinsdale locations, call (952) 927-6501. To schedule an appointment at our Fridley and Woodbury locations, call (651) 999-6800.
- Patients who are currently experiencing flu-like symptoms including fever, cough, sore throat, sneezes or shortness of breath OR have returned from international travel within the past 14 days OR have been on a cruise ship in the past 14 days OR have been in direct contact with someone that has returned from international travel or been on a cruise ship in the past 14 days should call to reschedule their appointments and will not be allowed access to our facilities.
- All patients entering our facilities must wear a mask or facial covering (bandana, scarf, etc.) during their visits. Due to the extreme shortage of supplies at our locations, patients should plan to bring a mask or facial covering with them to their appointments.
- Upon arrival, all patients will be asked health screening questions. Visitors/companions will not be allowed to accompany patients into our facilities, and will be asked to wait in their vehicles.
Additional Precautions to Keep Everyone Safe
Minnesota Urology is closely following recommendations from the Centers for Disease Control, the Trump Administration, the Minnesota Department of Health, and the Governor’s office. We have adjusted our operations to include the following safety measures for our patients and employees:
- For non-emergent conditions, our providers are able to see patients remotely using our Telehealth Video Visit option.
- All patients, employees and providers must pass through screening stations located outside of our clinics where hand sanitizer is provided and body temperatures are taken with infrared (no touch) thermometers. Anyone with a fever will not be allowed to enter our clinics.
- We have reduced our staffing to allow our call center and administrative employees to work from home. Only essential staff remain onsite at our operating clinics.
- Our clinical staff are required to wear personal protection equipment throughout their shifts. This includes masks, face shields, and gloves.
- We are continuously sanitizing all common areas and touch points in our clinics throughout the day including hard surfaces, doors, chairs, clipboards and pens. All reading materials have been removed from reception areas. Chairs and waiting lines in receptions areas are spread apart, allowing social distancing.
- Plexiglass protective shields have been installed at each of our check-in stations at all operating clinics.